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Home > About Us > Whats New
 
03/25/11     Cyzap Adds New Customer-Support Component to its Online Services Module
Cyzap is announcing the availability of a new ZapManager component: Login Error Report

This component provides a real-time report of failed login attempts allowing our ZapManager-based clients to easily assist their end-users with login issues.


LoginErrorReport.jpg

Benefits

  • Improves problem resolution time and customer service
  • Easily tracks all failed login attempts within a 24 hr period
  • Displays the date, time, username, password and IP address
  • Helps identify the reason for the login error
  • Takes the guesswork out of the login information entered
  • Helps keep the online portals secure from hack-attacks

 
 
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